Install and activate your eSIM

Install just hours before your trip and activate during your flight or when you arrive at your destinations

Select "Install with QR Code" if you have the code on another device to scan.

Select "Install Manually" if you are unable to scan the QR code.

Install and activate your eSIM

Before you begin installation with a QR code, there are a few important points to be aware of:

  • You must have the QR code on another screen or device to scan it with your phone camera.
  • Make sure you have a stable internet connection throughout the process.
  • Please note that the QR code can only be scanned once.
  • Do not remove the eSIM from your device as you will not be able to use it again.
Let's get started together
1

Open your email

Open your email on a different device to the one you will be using for installation and find the email we sent you with the QR code. If you have not received your code, please contact us.

2

Scan the QR code

Open your camera on the iPhone you will be installing the eSIM on and scan the code. You can also go to "Settings", then "Mobile Data" and select "Add Data Plan" to scan the code from there.

3

Follow the installation steps on your iPhone

Scanning the code will start the installation process. Use our guide below for step-by-step configuration.

Let's get started together
Instructions for setting up your eSIM
01Install
02Scan QR
03Labels
04Default Line
05iMessage
06Mobile Data

01. Install your data plan
The installation process will start automatically when you scan the QR code on your iPhone. Setting > Celluar > Add eSIM
Click on Continue

Activation guide for your eSIM

1. Open “Settings” on your iPhone and select “Mobile Data”

2. Select the eSIMONE option in the list

3. Scroll down until you find “Data Roaming” and turn it on.

Activation guide for your eSIM
That's it! Your plan is now active and you can start using your data.

How do you know your eSIM is active?

You can check in two ways:

1. Make sure there is at least one bar in the signal icon on your iPhone.

2. Go to “Settings” on your iPhone, select “Mobile Data”, click on the “eSIMONE” option and check that “Data Roaming” is turned on.

Rest assured, because we are always here to help
In case you encounter any difficulties throughout your journey, feel free to contact us 24/7 via online chat, and our instant support hotline.
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Are you ready to be happy with your trip by using eSIMone to stay in touch and enjoy high-speed Internet?
Download the eSIM One app to buy, manage and use eSIM anytime, anywhere
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