After confirming that both your device and eSIM support a 5G network, you should be able to connect at significantly higher data speeds. If you don't see the 5G icon in your iPhone's status bar, please follow the steps below:

Ensure that you are in an area with 5G coverage.

Go to "Settings" on your device > choose "Cellular" > Select the SIM that is being used for mobile data > and then "Cellular Data Options."

If "Cellular Data Options" includes the 5G option, your device has 5G activated. If the 5G option is not available, it means your eSIM does not support 5G.

If your device indeed supports 5G, try turning on Airplane Mode and then turning it off to reset your network connection, and reconnect to the 5G network.

If you are still unable to connect to a 5G network, please contact us through our support channels for further assistance.

NOTE:

Only iPhone models from the 12 series and later support 5G mobile networks.

To access a 5G mobile network, you must be within the 5G coverage area provided by your network carrier. Being too far away may reduce speeds or result in a downgrade to a 4G or LTE connection.

How to install eSIM: https://esimone.com/check-device

Check Compatibility: https://esimone.com/check-device

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